No More Holding My Breath

It finally happened. The 153rd time (a rough estimate) I dropped my phone, the screen finally cracked. The first thing I did was run frantically to my room for the manual to see what my warranty included. And of course, it doesn't cover any accidents you yourself cause. That's just lame.

But there's a little twist. For the last month or two, my phone's been freezing up frequently in the process of sending text messages. I've been meaning to call to find out what the problem is and what I can do to get it fixed, but I just keep putting it off.

I felt a little guilty that this accident was my motivation, but I did send them a message today:

"For the past month or so, my phone has been freezing up occasionally when sending a text message. The only way I am able to get it to work again is by removing the battery (the phone won't turn off by pressing the power button), putting it back in, and then turning it on again.
It doesn't affect the phone in any way, but it's very frustrating.

Today, I dropped my phone on the corner of my bed and the screen cracked.

Now I'm not sure how to approach the situation. I was going to contact Virgin Mobile earlier about the first problem and see if the warranty would cover a new battery, or at least getting someone to find out why the screen freezes up.

I understand that the warranty would not cover a replacement phone, since I am at fault for dropping it, but if you could please let me know what options I have, I would be grateful.

Thank you."

It was hard to be honest. In the back of my mind, I feel sure that they're not going to be very generous. And selfishly, I want to get a new phone out of it. Even though it's my fault, I still want someone else to fix it for me. I don't want it to be my problem. Wow. Talk about selfish. All I think about is me.

I wrote the note as carefully as I could, navigating my emotions because I didn't want it to come across like I was trying to "twist their arm" into giving me a new phone.

It's one of those situations where you can feel the angel on one shoulder, and the devil on the other, breathing down your neck. As much as I want a new phone, I think I need to feel the consequences of my actions.

Patience is not my forte, nor is selflessness.
But God is good. He is growing me in the little things.